Contact information
At DW TOYS LIMITED, we’re committed to providing friendly, helpful customer service. Whether you have a question about a toy, need help with an order, or require assistance after your purchase, our team is here to help.
We aim to respond to all enquiries as quickly as possible.
Customer Support
Business Address
DW TOYS LIMITED
8 Howards Close
South Molton
Devon
England
EX36 4JT
United Kingdom
Company Number: 09946336
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM
Need Help?
We’re happy to assist with:
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Product information and recommendations
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Product availability
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Order status and tracking
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Delivery enquiries
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Returns and refunds
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Damaged or defective products
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Missing toy parts or components
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Replacement requests
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General customer enquiries
Before Contacting Us
To help us assist you as quickly and efficiently as possible, please include the following information in your email where applicable:
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Your full name
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Your order number
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The name of the product
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A detailed description of your enquiry
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Photos of any damaged, defective, or incorrect items
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Any relevant delivery or tracking information
Our Commitment
At DW TOYS LIMITED, customer satisfaction is our priority. We aim to provide a straightforward and enjoyable shopping experience, with carefully selected toys, reliable delivery, and responsive customer support.
Our team will do its best to handle your enquiry promptly and professionally.
We look forward to helping you and your family enjoy a great shopping experience with DW TOYS LIMITED.